Returns & Warranty

RETURNS:

All returns must be made within 30 days of delivery. A valid Return Merchandise Authorization (RMA) number must be first obtained by calling VAP INC. at (805) 375-4333. A 10% handling and restocking fee will be assessed for each item returned unless you have made other arrangements with VITALEN AUTO PERFORMANCE INC. All return shipping charges must be prepaid by the buyer. There are no refunds on shipping. All returned items must be in a new, resalable condition.


WARRANTY:

All items on this site (www.chipwerke.com) are warranted to be free from defects in the materials and workmanship prior to installation. Warranty is only applicable to the original owner. This warranty does not cover labor, misuse, faulty installation, failure of related parts or parts purchased from parties other than VITALEN AUTO PERFORMANCE INC. Please call for specific warranty information on each product. Each manufacturer may supply different timeframes for their products. VITALEN AUTO PERFORMANCE INC. does not support warranty claims on grey market sales.